SHIPPING

Shipping cost to your country is determined by destination, weight and shipping method chosen.

Below is an outline of the costing for orders of up to 6 products. Additional charges on larger orders may apply. (Prices below are shown in Australian Dollars Only)

The total shipping cost will be displayed during checkout, prior to the order completion.

Australia

Regular Post - no tracking                2-6 Buisness days           $5.00

Registerd Post - tracking                  2-6 Buisness days           $6.50

Express Post- tracking                      1-2 Business days           $9.00

 

International

Regular Airmail                                    7-14 Business days         $7.00

Registered Post  (traceable offline)    7-14 Business days        $14.00

*signature reguired & insurance up to $100

FedEx Priority

Detailed worldwide tracking system   Click here to access tracking

USA                                                      2-3 business days               $30.00

Asia/Pacific                                         1-2 buisness days               $25.00

Rest of World                                      2-5 business days               $35.00

 

All orders are processed within 2 working days. Items ordered that are out of stock will be automatically back ordered & COCKSOX will contact the customer by email to inform of expected delivery dates.

COCKSOX will send you an email as your order is processed and shipped, so you'll have an accurate update on the progress of your order.

If you have selected an express or registered method of shipping we will include your tracking number on your order update at the time of processing.

Purchases are posted in discreet packaging so no need to fear uncomfortable looks from the postie!

We use the services of Australia Post for all deliveries within Australia & overseas.

Once international orders are sent from COCKSOX Distribution Australia it is not possible for us to track orders unless a trackable method has been selected. We always recommend using a trackable method and cannot be responsible for orders sent without tracking, although we will always do everything we can to assist when you have queries about your shipments.

Overseas tracking methods include Express Post, Registered Post and FedEx. Express Post and FedEx shipping is trackable online, however for tracking Registered Post, Australia Post needs to be contacted directly on 131818. Have your parcel tracking number handy when you contact them. Regular international airmail is allocated a parcel number, however this is not trackable and is a number used as a declaration of non dangerous goods.

For tracking Express Post and Registered Post shipments within Australia, simply contact Australia post on 131818 and quote your parcel tracking number.

For orders over $100, we highly recommend you choose a registered method of shipping. In the unlikely event your order does not make it to you, you will be insured for the value of the order.

We will contact you via email with a tracking number if you have chosen a tracking method of shipment.

Overseas delivery prices charged on this site do not include any customs charges or duties that you may incur.

On rare occasions the customs agency within the destination country may randomly inspect parcels. This is simply to comply with the countries Customs and Import regulations. Such delays can be between 2-4 weeks for the United States and United Kingdom and 4-8 weeks for other EU countries.