Shipping costs to your country are determined by destination, weight and shipping method chosen.
Below is an outline of the costing for orders of up to 6 products. Additional charges on larger orders may apply.
The total shipping cost will be displayed during checkout, prior to the order completion.

Australia

Standard Post

2 - 6 business days

$Free (for a limited time only)!

Registered Post (with online tracking)

2 - 6 business days

$6.50

Express Post (with online tracking)

1 - 2 business days

$10.00 for orders up to a value of $199.99. Free for orders over $200.00

International

Standard Airmail

7-12 Business Days

$7.00

Trackable Airmail

7-12 Business Days

$14.00

Registered Airmail

7-12 Business Days

Varies on destination

Fedex Priority

USA

2 - 3 business days

$30.00

Asia / Pacific

1 - 2 business days

$25.00

Rest of the World

2 - 5 business days

$35.00

GENERAL INFORMATION

All orders are processed within 2 business days. CSX will send you a confirmation email when you place your order, and also when your order has been despatched. If you have selected an express or registered method of shipping we will include your tracking number on your shipping notification.

For high value orders we strongly recommend choosing a registered method of shipping. Once international orders are sent from CSX distribution in Australia it is not possible for us to track orders unless a trackable method has been selected.

All orders are packaged discreetly, so no need to fear uncomfortable looks from the postie! For all standard post items we use Australia Post, and for international deliveries your package will be transferred to the local postal service for final delivery.

FREE SHIPPING PROMOTION

Cocksox® offers free standard shipping for all orders in Australia. We also offer a complimentary Express Post upgrade for overs of $150 and above.

Free Standard Airmail is included for all international orders over $100. Additional shipping upgrades are also available, please see details in your cart as you shop within the store.

Sadly it is not always possible to extend the full promotion to all destinations. However, for these destinations we do still offer the best possible rates that we can apply.

DELIVERIES WITHIN AUSTRALIA

Standard post items are due for delivery within 2-5 business days from the date of despatch. All items are despatched from our Sydney base, final delivery times are dependent on the destination post code. If your package has not arrived within 10 business days please contact your local post office as it is possible that the item is being held there for collection.

INTERNATIONAL DELIVERIES

Standard airmail items are due for delivery within 7-12 business days from the date of despatch. All items are despatched from our Sydney base, and final delivery times are dependent on the country of destination. Please note that the delivery time quoted is only an estimate, and on some occasions packages can take extra time to clear through customs before reaching their destination.

Once international orders are sent from CSX distribution in Australia it is not possible for us to track a package unless a trackable method has been selected. We strongly recommend using a trackable method for high value orders, and cannot be responsible for orders sent without tracking.

On rare occasions the customs agency within the destination country may randomly inspect parcels. This is simply to comply with the country’s Customs and Import regulations. For example such delays can be between 2-4 weeks for the United States and United Kingdom, and 4-8 weeks for other EU countries. CSX have no control over this, and cannot be responsible for extended delivery times as a result of customs inspections.

REGISTERED AND EXPRESS DELIVERIES

For deliveries in Australia we offer Registered Post and Express Post services. Registered Post items are due for delivery within the same timeframe as standard post items, however you are able to track the progress of your package. Express Post deliveries are usually due 1-2 business days from the date of despatch if the destination post code is within Australia Post’s express network. For other destinations the delivery time may vary.

For international deliveries we offer Registered Post and FedEx International Priority. Registered Post items are due for delivery within the same timeframe as standard airmail items. You may be able to track the progress of your package online, this depends on the service being available in the country of destination. CSX will provide you with the package reference number for your Registered Post order in your shipping notification email. If online tracking is not available in the country of destination the reference number can be quoted to your local post office.

FedEx International Priority is the fastest available shipping method for your order. Deliveries are guaranteed within a specific timeframe that will be quoted at the time the order is placed. This is usually within 5 business days for all destinations. The progress of the package can be tracked online via the FedEx website.

LOCAL IMPORT TAXES AND DUTIES

International deliveries may be subject to local import taxes and duties. CSX have no control over any charges that may be applied by local authorities, and payment of any charges incurred are the responsibility of the recipient. For more details on duties and taxes that may apply to your order we recommend you contact your local customs agency.